Frequently Asked Questions
Get answers to all your queries about our premium Corian & Marble products.
Product Information
What materials are used in your mandirs and panels?
We use premium 6mm or 12mm thick Acrylic Solid Surface material for all our mandirs and panels.
What type of lighting is included?
All our products come with Philips LED strip lights providing warm white illumination (3000K) for a serene glow.
Can I customize the designs shown in the catalog?
Yes, standard designs are ready in 7-10 days; custom designs take 15-20 days with additional cost for modifications.
Can you make mandirs or panels in custom sizes?
Absolutely! We customize dimensions to suit your specific space and requirements.
Installation & Placement
Do I need professional help to install these products?
No, our products are designed for easy installation with key-hole mounting and included stencil for alignment.
How are the mandirs and panels installed?
They can be placed on flat surfaces or wall-mounted with key-hole fixtures and include a 1-meter open wire for easy connection.
Do I need an electrician to connect the lighting?
No, LED lighting is plug-and-play; you just attach the appropriate plug for your region.
Features & Options
Can the mandirs include storage space?
Yes, we can add a built-in drawer (2-3 inches high) with crystal knob for convenient storage (additional cost).
Can I change the LED color temperature?
Standard is warm white (3000K). Custom lighting options available upon request.
How are the designs created on the solid surface?
We use CNC engraving (2D/3D), gold leafing, UV printing, and combination techniques for unique effects.
Maintenance & Durability
How do I maintain the solid surface material?
Simply wipe with a soft damp cloth; mild soap and water for deeper cleaning. Avoid harsh chemicals.
What if the LED lights stop working?
The LED system is easily replaceable — adapter and strips can be accessed without tools.
How long do the LED lights typically last?
Philips LED strips have an expected lifespan of 25,000–50,000 hours of use.
Ordering & Delivery
What is the lead time for orders?
Standard designs: 7-10 days. Custom designs: 15-20 days (shipping time additional).
How are the products packed for shipping?
Triple-layered protection: EP foam + bubble wrap, wooden box, and 5-ply carton box.
Do you ship internationally?
Yes, worldwide shipping available. Costs/time based on location.
Technical Specifications & Warranty
What voltage do the LED lights require?
LED system runs on standard household voltage with included adapter.
Are spare parts available if needed?
Yes, replacement LED strips and adapters are available for future needs.
Do your products come with a warranty?
Yes, our solid surface products are covered against manufacturing defects.